Law enforcement agencies continue to face increased workloads, budget pressures, and slow technology adoption | Media Pyro


TORONTO (October 13, 2022) – According to the seventh survey of Law Enforcement Agencies (LDO), released today by the Thomson Reuters Institute, 65% of respondents said that the amount of legal work handled by their organization has increased more than last year. Despite more work, lawyers have not seen their budgets increase, with nearly 60% of respondents saying their law firm budgets have stayed the same and decreased or

In response, law firms are focusing on controlling their spending on outside counsel (85% listed it as a priority) and implementing time-saving technology tools to streamline workflows and manual tasks. (71% listed it as a priority). Despite continued investment in technology, nearly half (47%) say the pace of technology and work progress in their office is slow, with little change in do it every year or not at all.

Other findings of note in the 2022 LDO include:

  • Nearly a third (28%) said they were not satisfied or very dissatisfied with the funding and allocation of resources for their legal department.
  • Almost half (49%) of law firms want more in-house work. Despite this, eight in ten (80%) in-house agencies still report that a quarter (25%) or more of their work is handled by an outside law firm.
  • More than 20% say their law office’s current technology is underutilized in at least 13 different technology areas, including systems such as electronic invoicing and legal research, but also other key management systems such as contract management, document management, task intelligence, knowledge management. and legal workflow automation.

“The trends seen in the legal profession are a reflection of current economic conditions. Given the uncertain economy and increasingly complex legal environment, law firms are understandably looking for innovative solutions to meet today’s needs,” said Hillary McNally, Senior Director of Legal Corporate at Thomson Reuters. “While it’s good to see investment in legal technology taking center stage, it’s critical that these tools are properly adopted and used. If law enforcement agencies are to keep up with the current financial pressures, these technological solutions must be fully implemented.”

Data for the Index includes global legal spending analysis collected from Thomson Reuters’ Legal Tracker, which comes from more than 1,500 corporate law firms and a Thomson Reuters survey conducted at In August and September 2022, 107 law enforcement agencies responded.

For Thomson Reuters Institute

The Thomson Reuters Institute brings together people from the legal, corporate, tax and accounting and government communities to stimulate discussion and debate, to consider new topics and trends and to provide guidance on the opportunities and challenges facing their world today. As the thought leadership arm of Thomson Reuters, our content includes stories, industry-leading data sets, insightful analysis, interviews with industry leaders, videos, news and events. The world provides insight into the dynamic business landscape.
Visit for more information.

For Thomson Reuters

Thomson Reuters is a leading provider of business information services. Our products include software and tools for legal, tax, accounting and compliance professionals and a global news service – Reuters. For more information on Thomson Reuters, visit and for international news,


Denise Lam
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