- If you see a privacy error message in Chrome, your connection is not private and the data you share could be stolen.
- This error usually means that Chrome cannot verify the website’s SSL certificate.
- Here are the most common ways to troubleshoot and resolve privacy issues in Chrome.
When you’re online, it’s important to maintain your privacy and security. That’s why it can be alarming to see an error message in your browser telling you that your privacy may have been compromised. From time to time, when using the Google Chrome browser, an error message “Your connection is not private” may appear. The error also warns that attackers may try to steal your information on the website you are trying to access.
When you come across this message, don’t panic – most of the time it’s nothing serious. Chrome usually displays this message when it can’t immediately verify the SSL certificate of the site you’re trying to get. Every website must have an SSL certificate, which authenticates the identity of the site and allows the exchange of encrypted data.
Here are the most common ways to resolve this privacy error in Chrome and go to the website you are trying to view.
Reload the page
Believe it or not, simply reloading the web page in Chrome can fix the problem. Click on Please reload this page to the left of the address bar or click F5 on the keyboard. If the failure was short-lived, the website will load correctly the second time.
Check if your SSL certificate has expired
The SSL certificate for the website may have expired. To check, go to the SSL Checker page at sslshopper.com and enter the URL you’re trying to retrieve. After a few minutes, you will get many details about the site, including the status of SSL certificates. Of course, if the certificate is expired, nothing can be done about it. But if it’s a small or non-commercial site, you can contact the webmaster to report that the site isn’t working properly.
Make sure you are fully logged into the WiFi network
If you’re logged into your personal or corporate Wi-Fi network, you don’t need to worry about this option. But if you’re logging in via a public Wi-Fi network (for example, at a coffee shop or airport), you may see this error if you try to view the page before fully accepting the network’s login terms and user agreement.
Clear your browser cache
Your browser cache may be corrupted or an old cookie is preventing the page from loading correctly. The remedy is to clear your browser’s cache and cookies and then try visiting the site again. Of course, be aware that if you clear your cookies, you will be logged out of all websites and will need to log in again the next time you visit.
Make sure the date and time are set correctly
Chrome relies on your computer’s time and date to verify that the SSL certificate is authentic and up-to-date. If your time is incorrect, it may cause a privacy error. For best results, make sure your computer is set to automatically set the time from the Internet.
If you are using Windows, click start and then choose Settings. In the search box, type “clock” and select Set time automatically from search results. Make sure of it Set time automatically activated by swiping the button to the right.
On a Mac, click Apple logo in the upper left corner, and then select System settings from the menu. Click Date, timeand make sure Set the date and time automatically is checked If it is not, you will need to unlock the window by clicking the icon Castle at the bottom and then check the box.
Anyway, keep going
If Chrome displays a privacy error message, you can continue. You can determine that the risk is low—especially if you know and trust the website—and open it anyway.
To do this, click advanced below the error message, and then click Proceed to [website].